How to respond to rudeness
Rudeness on the streets, in stores and even at work everyone faces. In some such unpleasant situations happen every day, others less rude. Do we expect that we once again today, got nasty, or not, the resentment still will not leave. So starting to wonder how to respond to rudeness.
It is worth noting that rudeness and crudeness is the usual pattern of behavior in certain institutions or areas. So, very often we are rude to the sellers, waiters, servants. In addition to the rudeness very often complain about the drivers because on the road there is always someone "smarter" than who you have moved (or rather moved) the road.
Rudeness never appears out of the blue. Just to be rude to you will never so such a behavior from other people there is always a reason. And the reasons for the rudeness, there are a few. So, in the store is only due to the fact that the seller for the account you want to assert its position as it feels on the social level he is below you. The waiter at the cafe is rude only for the reason that have become accustomed to such behavior and to the fact that talking to him in the same tone. Rudeness at work on the part of employees is in the case that you envy and want to offend. The head is rude and is rude to you, as experiencing a sense of pride that he is socially above you.
There are more severe cases, when the rudeness becomes chronic. Ham specifically wants to provoke you into a verbal argument. If it succeeds, the winner in any case will be he, not you. You will leave with broken spirits for the whole day. Ham knows this and is happy that he managed to make you feel so bad. Moral satisfaction — that drives boors.
So how to respond to rudeness? Each case of rudeness is different, so a universal answer for every situation to choose. Besides, many of the answers only lower you to the level of Hama. But you have to be above it! Therefore, psychologists are advised not to enter into a verbal argument with a boor if you don't want to hear such a stream of insults that can ruin your mood is not something that is not day and for the week ahead. But to remain silent is also impossible, because you will not leave this game a winner.
The best way out is to use humor. Try to reconsider the situation with a bit of humor in and out of her beautiful. To do this, do not immediately answer something boor. Because of hurt feelings and insults you all the same anything sensible does not respond, so deliberately lose. Suggest you look at the situation from a different angle and find the answer ham did not expect, i.e. you need to make a joke. The joke should be so thin that you could ridicule the behavior and words of Hama. If others begin to laugh with the situation, then you put ham in his place.
If you know how to defend yourself against rudeness you will always find the best way out of the situation. If you are rude to a colleague, she answered a couple of times, he'll leave it alone. If you are constantly confronted with rudeness and humiliation from the boss, here also can not tolerate such attitude. Such a chief should be to rein in and remind him that you are also human and you have your own sense of pride. For what you show yourself as a strong person, you work will not be fired, but the victim of ham, you will never be. If you got nasty in the store, café or bar, then everything is much simpler: you even answer need nothing to this man. Immediately contact the leadership of the institution. A couple of such complaints, and the person who you got nasty, will be dismissed.
Remember that if you provoked a rude response and shouting, wine arranged for the scandal will fall entirely on your shoulders. Therefore, never stoop to the level of Hama and always leave with a joke. Look at Hama, like a cornered little child that no longer knows how to defend himself, so says whatever comes to his mind. Believe me, only the thought of you cease to pay attention to rudeness and attempts to humiliate you.