Manager (operator) taxi is a link between taxi driver and customer. At first glance, this profession seems simple, but it is from the Manager depends largely on the smooth workflow in the taxi. So that includes the work of the dispatcher in a taxi. What are the requirements for controllers?

As we have said, the work of the dispatcher in the taxi on the surface it seems easy: you need just to take the order and pass it to the driver and then inform the customer that his car is waiting outside. However {!LANG-7db272483b966a68d668c95cd420a454!}{!LANG-69139e945ee299bfc81308a9283eaf10!}

What are the basic requirements for dispatcher in taxi service? One of the main requirements are a pleasant voice and good diction{!LANG-7a5718bf8323bdd3ac40278c2ac37bdf!}

However, it is not everything. The taxi Manager needs to understand the geography of the city{!LANG-eee14eebe056bf735b8a1b383f0ce0c3!}

If taxi service offers a variety of tariff plans, the Manager needs to understand the subtleties and nuances that, if necessary, explain them to the client, to answer all his questions. Taxi operator — a kind of "calling card" of the company. the first impression, which depends, will the client continue to use the services of this taxi service.

Also Manager should be a confident PC user. most of the services use special software to organize the workflow. Often requires the skill of fast typing. But it depends on the specific service, moreover, much can be learned on the spot: on Manager in the universities do not teach, so you have to learn the basics of the profession in the process. In a big city a significant advantage will be the knowledge of the English language{!LANG-cbbd330f8e984cff8941d453e7e2dbba!}

Manager is very important and personal qualities. He must be sociable, well-mannered, tactful. Beautiful voice little if in that voice, no friendliness and goodwill: customer needs to feel welcome. Also the controller needs to be patient, non-confrontational and resistant to stress{!LANG-47c85a7a64d435d43b168038d9e7d7b6!}

{!LANG-f03af5782162782d9894bfcac9c00688!}responsibility, diligence, discipline. Task Manager — organize work process, and how to organize someone, if you are unable to organize itself? Manager simultaneously coordinates the work of tens of machines: takes and distributes orders, ensures that the cars were filed on time, etc.

More the Manager of the taxi service must have stamina{!LANG-b3dd160a6bf2646afc0ff9a244d2b112!}

Work as a Manager in a taxi difficult but exciting{!LANG-28a83fef3e479a3427ce13065c472a49!}